Dr Ramesh Pokhriyal Nishank, Union Cabinet Minister for Human Resource Development :
I have requested all universities to establish a Cell for handling grievances of the students related to examinations and other academic activities arising due to the COVID19 pandemic.
In line with my request, @ugc_india has taken the following steps:
- A dedicated helpline number has been set up: 011-23236374
- An email for support has been set up: email@example.com
- The Online Students Grievance Redressal Portal of UGC can be used by the students to lodge their complaints: https://bit.ly/UGC_Grievances
- A task force has been set up to monitor concerns/grievances of students, teachers, and institutions, and ensure their redressal.